Download Qiwa App for Android & iPhone – Manage Work Permits & Contracts in Saudi Arabia

Download the Qiwa app for Android and iPhone. This essential tool simplifies Saudi labor processes, enabling users to manage contracts, work permits, and employment status easily.

What is Qiwa Saudi?

The Qiwa KSA is an all-in-one online platform created by the Saudi Ministry of Human Resources and Social Development (HRSD) to simplify employment services and workforce management for businesses in Saudi Arabia.

What is the benefit of Qiwa in Saudi Arabia?

The Qiwa platform in Saudi Arabia provides numerous benefits for businesses, employees, and the overall labor market by streamlining employment-related processes. Here are some key advantages:

For Businesses:

•  Employers can manage work contracts, issue work permits, and handle employee transfers digitally.
• Reduces paperwork and speeds up labor-related transactions.
• Ensures businesses adhere to Saudi labor laws and regulations.
• Helps employers hire skilled workers efficiently.

For Employees:

• Employees can review, approve, and track their work contracts online.
• Easily check employment status, permits, and rights.
• Enables workers to transfer to new employers without delays.
• Ensures fair treatment and legal compliance in employment practices.

For the Saudi Economy:

• Supports Vision 2030 by automating and improving labor market efficiency.
• Helps maintain a balanced, transparent, and fair employment system.

Is there any app for Qiwa?

Yes, the Qiwa platform offers an official mobile app for both Android and iOS devices. This app enables users to manage labor-related services conveniently, including contract management, work permits, employment status tracking, and job transfers.

Where to Download the Qiwa App?

• For Android: Download from the Google Play Store by the direct link below. 
• For iOS: Download from the Apple App Store by the direct link below.

Is Qiwa mandatory in Saudi Arabia?

Authentication of employment contracts is mandatory from the job start date of the employee. Non-Saudi employee contracts must be authenticated through the Qiwa Platform.

What is a Qiwa contract?

A Qiwa contract refers to an employment agreement in Saudi Arabia that is created, managed, and documented electronically through the Qiwa platform. This platform, developed by the Saudi Ministry of Human Resources and Social Development (HRSD), aims to streamline employment services and enhance transparency between employers and employees.

How do I accept my Qiwa contract?

After creating the employment contract, the employee can approve, reject, or request to amend the contract through his account on the “Qiwa Afrad” platform. If both parties agree, the contract shall be considered certified and approved by the Ministry of Human Resources and Social Development.

How do I check my Qiwa contract?

• Log in to your Qiwa individual account or Qiwa App.
• Go to ‘Services’ and select ‘Employment Contracts’.
• Select ‘Your current contracts’.
• Review your current employment contract(s). You can view the contract in preview or full size.

How do I pay my Qiwa?

To pay for services on the Qiwa platform in Saudi Arabia, you have several convenient options:

1. Credit/Debit Cards:

• Accepted Cards: Mastercard, Visa, Mada, and American Express.
• Steps to Pay:
  1. Select the ‘Pay by Card’ option during the payment process.
  2. Enter your card details as prompted.
  3. Accept the Qiwa terms and conditions.
  4. Click ‘Submit and Pay’ to complete the transaction.

2. SADAD Payment System:

• Overview: SADAD is Saudi Arabia’s national electronic bill payment system, facilitating secure transactions between consumers and organizations.
• Steps to Pay:
  1. Choose the ‘Pay via SADAD’ option on the Qiwa platform.
  2. Follow the on-screen instructions to generate a SADAD bill.
  3. Use your online banking service or visit an ATM to pay the generated SADAD bill.

3. Qiwa Wallet:

• Note: The Qiwa Wallet is an upcoming feature designed to offer a streamlined payment experience. While it’s not yet available, it will provide an additional method for managing payments directly within the platform.

How much does Qiwa cost?

The first non-Saudi in the establishment is always 800 SAR/year. When adding the 2nd non-Saudi, the fee will depend on whether there is a Saudi or not in the establishment already (the owner not included): If there is 1 Saudi, the fee will be 700 SAR per year. If there is no Saudi employee, the fee will be 800 SAR per year.

How long will it take to transfer to Qiwa?

After the transfer request is approved and finalized on Qiwa, you, as the new employer, should take action from the Ministry of Interior (NIC) through the Absher or Muqeem platforms within 14 days for the transfer to be completed.

What happens if I terminate my contract in Qiwa?

After you terminate your contract, it will go through the termination process. and the employer will be notified. If you terminate your contract with the end date of the notice period, your contract will be terminated after the notice period is over.

How can I check my Qiwa transfer status?

• Log in to your Qiwa individual account.
• Go to ‘Services’ and select ‘Home Workers’.
• View any pending requests in the ‘Pending requests’ section and choose whether to accept or reject it by clicking on the appropriate button.

How to register in Qiwa online?

To register on the Qiwa platform in Saudi Arabia, follow these steps:

Prerequisites:

• Active Absher Account: Ensure you have an active Absher account, as Qiwa utilizes Absher for identity verification.

Registration Steps:

1. Access the Qiwa Registration Page:
   • Navigate to the Qiwa sign-up page or Qiwa app from the direct links below>
2. Enter Your Personal Information:
   • Identity Number: Input your 10-digit Iqama number.
   • Date of Birth: Select your birth date.
3. Verify Through Absher:
   • After entering your details, Qiwa will authenticate your identity via Absher.
   • A One-Time Password (OTP) will be sent to your mobile number registered with Absher.
   • Enter the received OTP to proceed.
4. Set Up Your Qiwa Account:
   • Email Address: Provide a valid email address.
   • Password: Create a strong password for your Qiwa account.
5. Register Your Mobile Number:
   • Input the mobile number you wish to associate with your Qiwa account.
   • Click on “Send” to receive an OTP on this number.
   • Enter the OTP to confirm your mobile number.
6. Complete Registration:
   • After verifying your mobile number, your Qiwa account setup is complete.
   • You can now access various services offered by the Qiwa platform.

How do I contact Qiwa?

To contact Qiwa for assistance or inquiries, you have several options:

1. Official Website Contact Page: Visit the Qiwa Contact Page for detailed contact information.

2. Help Center: Access the Qiwa Help Center to submit a request or find answers to common questions.

3. Email Support: For direct assistance, email Qiwa at support@qiwa.sa.

4. Helpline: Call the Qiwa helpline at 920000105 for immediate support.

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