Download the Nusuk App for Android and iPhone – your trusted companion on your spiritual journey. This app illuminates every step, guiding you from the start of the ritual to its completion.
With an exceptional digital experience, Nusuk helps travelers plan their pilgrimage, manage arrivals and departures, navigate transportation, and easily perform sacred rituals at the Two Holy Mosques.
What is the Nusuk app used for?
Use Nusuk, نسك، the first-ever official planning, booking, and experience platform, to create your Hajj or Umrah itinerary to Makkah, Madinah, and beyond. With Nusuk, travelers worldwide can easily organize their entire visit, from applying for an eVisa to booking hotels and flights.
Those entering the Kingdom on any type of visa can go to Makkah to perform Umrah after making a reservation through the Nusuk app.
Who owns the Nusuk app?
The Nusuk App (previously Eatmarna) is a government digital app launched by the Ministry of Hajj and Umrah in Saudi Arabia to obtain permits for visiting the Grand Mosque in Makkah al-Mukarramah and the Prophet’s Mosque in al-Madinah al-Munawwarah.
Key Features of the Nusuk Application
- Umrah Visa Issuance: Facilitates electronic visa applications for international pilgrims.
- Permit Booking: Enables scheduling for Umrah, visits to the Prophet’s Mosque, and other religious sites.
- Interactive Maps: Provides detailed maps of holy sites like Mecca, Mina, and Arafat.
- Haramain Recitations: Offers Quranic recitations for spiritual enrichment.
- Qibla Finder: Helps locate the Qibla direction with device calibration.
- Travel Services: Includes hotel bookings, transportation, and cultural event details.
- Health and Safety: Provides emergency assistance and health insurance options.
Is the Nusuk app still required?
According to Saudi Arabia’s immigration and e-visa portal, the Nusuk app is essential for obtaining an Umrah permit. It allows users to request a permit, schedule an Umrah appointment, and access important information about both Umrah and Hajj pilgrimages.
Can I do Umrah without Nusuk?
Pilgrims must visit the Nusuk App to schedule Umrah or Ziyarah appointments if they are interested in going to Makkah or Al Madinah.
Can I enter Rawdah without Nusuk?
Access to the Rawdah is not allowed without a permit. To enter, you must first secure a permit through the Nusuk app.
How long does Nusuk verification take?
The verification process for the Nusuk app can vary depending on the type of application and the time of year. For Hajj registrations, verification typically begins in early 2025, with users receiving an email confirmation once their profile audit is completed.
For other services, such as booking permits for the Rawdah, the verification process involves receiving a One-Time Password (OTP) sent to your registered email during account creation. This step is usually immediate, allowing you to proceed with booking appointments promptly.
Does Nusuk accept American Express?
Yes, the Nusuk platform accepts American Express for payments. According to the official Nusuk website, major credit cards like Visa, MasterCard, and American Express are widely accepted across the Kingdom of Saudi Arabia, making transactions convenient for travelers.
However, it’s important to note that payment methods may vary depending on the country. Nusuk provides multiple payment options, including credit card payments (Visa, MasterCard), bank transfers, SADAD service, and cash payments at authorized centers. Therefore, it’s advisable to check the available payment methods specific to your country when making a payment on the Nusuk platform.
How much is Hajj from the USA in 2025?
The cost of Hajj from the United States in 2025 can range from $5,000 to $17,000, depending on the package and accommodations.
Can the Nusuk application be used for scheduling visits to other religious sites?
The Nusuk app is designed primarily for scheduling visits to religious and historical sites within Saudi Arabia, such as the Two Holy Mosques (Masjid al-Haram in Mecca and the Prophet’s Mosque in Medina) and other landmarks. According to recent updates, the app allows users to:
- Book permits for Umrah.
- Schedule visits to Al-Rawdah Al-Sharifah in the Prophet’s Mosque.
- Explore other religious and historical sites in Saudi Arabia, such as Makkah and Medina landmarks.
However, the app does not support scheduling visits to religious sites outside of Saudi Arabia. Its functionality is focused on enhancing the pilgrimage experience within the Kingdom by providing services like travel arrangements, real-time updates, and interactive maps of holy sites.
If you’re looking for a platform to organize visits to religious sites worldwide, you might need to explore other applications or tools specialized for global religious tourism.
Nusuk app support
If you need assistance with the Nusuk app, you can reach out through the following channels:
- Email:
- For Umrah-related inquiries: support@umrah.nusuk.sa
- For Hajj-related inquiries: support@hajj.nusuk.sa
- Care@haj.gov.sa
- Phone:
- Unified Contact Number: +966 9200 31201
- Inside KSA: 1966
- X HajjNusuk
Additionally, you can visit the official Nusuk website for more information and support.
For further assistance, the FAQ sections on the Nusuk platforms provide valuable information:
- Umrah-related FAQs: umrah.nusuk.sa/FAQ
- Hajj-related FAQs: hajj.nusuk.sa/FAQ
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